Thomson Reuters Legaltech Platform incident

HighQHub Azure Migration Postponed

Resolved on August 31, 2026, affecting APAC HighQ (Collaborate) and CAN HighQ (Collaborate) and 1 more.

resolved Aug 31, 2026, 12:12 AM UTC

The HighQHub Azure migration scheduled for August 30 has been postponed. Pre-migration execution time exceeded the planned maintenance window. All systems are fully functional and operating normally. We will share a rescheduled migration date shortly.

Started: Aug 31, 2026, 12:12 AM UTC
Resolved: Aug 31, 2026, 12:12 AM UTC
Duration: –
Detected by Pingoru: Aug 31, 2026, 12:12 AM UTC

Affected components

APAC HighQ (Collaborate)CAN HighQ (Collaborate)EMEA HighQ (Collaborate)OFFSHORE HighQ (Collaborate)UAE HighQ (Collaborate)UK HighQ (Collaborate)USA HighQ (Collaborate)

Update timeline

resolved Aug 31, 2026, 12:12 AM UTC

The HighQHub Azure migration scheduled for August 30 has been postponed. Pre-migration execution time exceeded the planned maintenance window. All systems are fully functional and operating normally. We will share a rescheduled migration date shortly.

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