Thomson Reuters Legaltech Platform incident

CLEAR Batch - Delays

Resolved after 2 hours 58 minutes, affecting CLEAR Batch, on August 12, 2026.

investigating Aug 12, 2026, 02:13 PM UTC

We are currently experiencing an issue with CLEAR Batch leading to delays in processing. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Started
Aug 12, 2026, 02:13 PM UTC
Resolved
Aug 12, 2026, 05:12 PM UTC
Duration
2h 58m
Detected by Pingoru
Aug 12, 2026, 02:13 PM UTC

Affected components

CLEAR Batch

Update timeline

  1. investigating Aug 12, 2026, 02:13 PM UTC

    We are currently experiencing an issue with CLEAR Batch leading to delays in processing. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

  2. resolved Aug 12, 2026, 05:12 PM UTC

    The issue has been resolved.

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