Thomson Reuters Legaltech Platform incident
CLEAR & Public Records Search Errors
Resolved after 1 hour 46 minutes, affecting CLEAR and Westlaw US, on April 29, 2026.
We are currently experiencing a performance issue with Searches with our CLEAR and Public Records applications. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Affected components
Update timeline
- investigating Apr 29, 2026, 04:22 PM UTC
We are currently experiencing a performance issue with Searches with our CLEAR and Public Records applications. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
- resolved Apr 29, 2026, 06:09 PM UTC
This incident has been resolved.
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