Thomson Reuters Legaltech Platform incident
HighQ US Service Interuption
Major Vendor's status page →
Resolved after 2 hours 48 minutes, affecting USA HighQ (Collaborate), on July 31, 2026.
The issue has been identified and a fix is being implemented.
Affected components
USA HighQ (Collaborate)
Update timeline
- investigating Jul 31, 2026, 03:01 PM UTC
We are currently investigating an issue affecting a subset of instances in HighQ US
- identified Jul 31, 2026, 03:47 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 31, 2026, 05:49 PM UTC
This incident is resolved, and all functionality is operating normally
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