Thomson Reuters Legaltech Platform incident
Westlaw Canada - Customers are unable to access content on the Westlaw Application
Resolved after 3 minutes, affecting Westlaw Canada, on October 28, 2025.
The application content on the website for the Westlaw Canada service has been restored successfully, and the content is now available. If you have any questions, please contact Customer Support.
Affected components
Update timeline
- identified Oct 28, 2025, 05:33 PM UTC
We are currently experiencing an issue with the application contents on the website with our Westlaw Canada service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved Oct 28, 2025, 05:37 PM UTC
The application content on the website for the Westlaw Canada service has been restored successfully, and the content is now available. If you have any questions, please contact Customer Support.
Your product runs on more than Thomson Reuters Legaltech Platform
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services