Thomson Reuters Legaltech Platform incident
P1 - INC0074107 - Multiple alerts in cocounsel due to Cloudflare outage in US, UK and CA region
Resolved after 1 hour 10 minutes, affecting CoCounsel Core - US and CoCounsel Drafting, on November 18, 2025.
Resolved - Cloudflare has implemented a fix, and the incident has now been resolved
Affected components
Update timeline
- investigating Nov 18, 2025, 02:01 PM UTC
Investigating - We are currently experiencing an issue with our CoCounsel Core, CoCounsel Drafting service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- resolved Nov 18, 2025, 03:12 PM UTC
Resolved - Cloudflare has implemented a fix, and the incident has now been resolved
Your product runs on more than Thomson Reuters Legaltech Platform
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services