Thomson Reuters Legaltech Platform incident

HighQ CAN1 - Network unavailable

Resolved after 25 minutes, affecting CAN HighQ (Collaborate) and CAN HiqhQ (Publisher), on February 6, 2026.

investigating Feb 06, 2026, 04:52 PM UTC

We are investigating this issue.

Started
Feb 06, 2026, 04:52 PM UTC
Resolved
Feb 06, 2026, 05:17 PM UTC
Duration
25m
Detected by Pingoru
Feb 06, 2026, 04:52 PM UTC

Affected components

CAN HighQ (Collaborate)CAN HiqhQ (Publisher)

Update timeline

  1. investigating Feb 06, 2026, 04:52 PM UTC

    We are investigating this issue.

  2. resolved Feb 06, 2026, 05:17 PM UTC

    Incident is resolved as of 11:59EST

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