Thomson Reuters Legaltech Platform incident

Deep Research features within Westlaw and CoCounsel are experiencing delays or failing

Notice Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a notice incident on February 26, 2026 affecting CoCounsel Core and Westlaw US, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 07:52 PM UTC
Resolved
Feb 26, 2026, 09:20 PM UTC
Duration
1h 28m
Detected by Pingoru
Feb 26, 2026, 07:52 PM UTC

Affected components

CoCounsel CoreWestlaw US

Update timeline

  1. investigating Feb 26, 2026, 07:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 26, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2026, 09:20 PM UTC

    This incident has been resolved.