Thomson Reuters Legaltech Platform incident

CoCounsel US Skills Degraded Performance

Resolved after 4 hours 30 minutes, affecting CoCounsel Core - US, on March 10, 2026.

investigating Mar 10, 2026, 03:59 PM UTC

We are currently investigating the issue.

Started
Mar 10, 2026, 03:59 PM UTC
Resolved
Mar 10, 2026, 08:30 PM UTC
Duration
4h 30m
Detected by Pingoru
Mar 10, 2026, 03:59 PM UTC

Affected components

CoCounsel Core - US

Update timeline

  1. investigating Mar 10, 2026, 03:59 PM UTC

    We are currently investigating the issue.

  2. resolved Mar 10, 2026, 08:30 PM UTC

    The issue has been fully mitigated; services are back to normal performance.

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