Thomson Reuters Legaltech Platform incident

Files Module Functional Issue

Notice Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a notice incident on March 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 12:30 AM UTC
Resolved
Mar 19, 2026, 12:30 AM UTC
Duration
—
Detected by Pingoru
Mar 19, 2026, 12:30 AM UTC

Update timeline

  1. resolved Mar 20, 2026, 08:38 PM UTC

    On Mar 19 between 12:26AM GMT and 10:59AM GMT we performed an emergency change for a production issue, which resulted in unplanned impact on the Files Module functionality for HighQ US and UK regions. The issue is fully mitigated