Thomson Reuters Legaltech Platform incident
Azure UK - Emergency maintenance
Resolved after 2 hours 26 minutes, affecting UK HighQ (Collaborate), on March 30, 2026.
The slowness reported earlier has been successfully addressed through a SKU upgrade, and the issue is now resolved. Services have stabilized and should now be functioning normally as expected.
Affected components
Update timeline
- investigating Mar 30, 2026, 10:20 AM UTC
An emergency maintenance activity has been scheduled in the Azure UK region and is expected to take approximately 30 minutes. During this maintenance window, end users may experience a brief service interruption or temporary outage. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will share an update once the confirmed start time is available.
- investigating Mar 30, 2026, 11:33 AM UTC
The maintenance window starts now.
- investigating Mar 30, 2026, 12:24 PM UTC
The emergency maintenance has been completed successfully.
- monitoring Mar 30, 2026, 12:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 12:47 PM UTC
The slowness reported earlier has been successfully addressed through a SKU upgrade, and the issue is now resolved. Services have stabilized and should now be functioning normally as expected.
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