Thomson Reuters Legaltech Platform incident
AI research features within Westlaw and CoCounsel are failing
Major Vendor's status page →
Resolved after 1 hour 7 minutes, affecting Practical Law US and CoCounsel Core - US and 1 more, on March 31, 2026.
We are currently investigating this issue.
Affected components
Practical Law USCoCounsel Core - USPractical Law CanadaCoCounsel DraftingPractical Law UKWestlaw USWestlaw CanadaPractical Law ANZWestlaw UKWestlaw ANZ
Update timeline
- investigating Mar 31, 2026, 10:53 AM UTC
We are currently investigating this issue.
- resolved Mar 31, 2026, 12:00 PM UTC
This issue is resolved. AI research features are operating normally.
Your product runs on more than Thomson Reuters Legaltech Platform
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services