Thomson Reuters Legaltech Platform incident

Deep Research encountering issues in CoCounsel US

Major Vendor's status page →

Resolved after 3 hours 49 minutes, affecting CoCounsel Core - US, on April 2, 2026.

investigating Apr 02, 2026, 11:35 PM UTC

We are currently investigating this issue.

Started
Apr 02, 2026, 11:35 PM UTC
Resolved
Apr 03, 2026, 03:25 AM UTC
Duration
3h 49m
Detected by Pingoru
Apr 02, 2026, 11:35 PM UTC

Affected components

CoCounsel Core - US

Update timeline

  1. investigating Apr 02, 2026, 11:35 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 03, 2026, 03:25 AM UTC

    This incident has been resolved.

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