Thomson Reuters Legaltech Platform incident

Deep Research encountering issues in CoCounsel US

Major Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a major incident on April 2, 2026 affecting CoCounsel Core, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 11:35 PM UTC
Resolved
Apr 03, 2026, 03:25 AM UTC
Duration
3h 49m
Detected by Pingoru
Apr 02, 2026, 11:35 PM UTC

Affected components

CoCounsel Core

Update timeline

  1. investigating Apr 02, 2026, 11:35 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 03, 2026, 03:25 AM UTC

    This incident has been resolved.