Thomson Reuters Legaltech Platform incident

CoCounsel File Upload Degraded Performance - US

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Resolved after 3 hours 2 minutes, affecting CoCounsel Core - US, on April 21, 2026.

investigating Apr 21, 2026, 11:57 PM UTC

We are currently investigating this issue.

Started
Apr 21, 2026, 11:57 PM UTC
Resolved
Apr 22, 2026, 02:59 AM UTC
Duration
3h 2m
Detected by Pingoru
Apr 21, 2026, 11:57 PM UTC

Affected components

CoCounsel Core - US

Update timeline

  1. investigating Apr 21, 2026, 11:57 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 22, 2026, 02:59 AM UTC

    This incident has been resolved.

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