Thomson Reuters Legaltech Platform incident
HighQ US File Management Outage
Major Vendor's status page →
Resolved after 48 minutes, affecting USA HighQ (Collaborate), on April 25, 2026.
A fix has been implemented, and we are monitoring the results.
Affected components
USA HighQ (Collaborate)
Update timeline
- investigating Apr 25, 2026, 11:04 PM UTC
We are currently investigating this issue.
- investigating Apr 25, 2026, 11:33 PM UTC
We are continuing to investigate this issue.
- investigating Apr 25, 2026, 11:35 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 25, 2026, 11:53 PM UTC
This incident has been resolved.
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