Thomson Reuters Legaltech Platform incident

HighQ US File Management Outage

Major Resolved View vendor source →
Started
Apr 25, 2026, 11:04 PM UTC
Resolved
Apr 25, 2026, 11:53 PM UTC
Duration
48m
Detected by Pingoru
Apr 25, 2026, 11:04 PM UTC

Affected components

USA HiqhQ (Collaborate)

Update timeline

  1. investigating Apr 25, 2026, 11:04 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 25, 2026, 11:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 25, 2026, 11:35 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Apr 25, 2026, 11:53 PM UTC

    This incident has been resolved.

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