Thomson Reuters Legaltech Platform incident

HighQ US iSheet Update Issue

Major Vendor's status page →

Resolved after 6 hours 16 minutes, affecting USA HighQ (Collaborate), on July 9, 2026.

monitoring Jul 09, 2026, 02:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2026, 01:56 PM UTC
Resolved
Jul 09, 2026, 08:12 PM UTC
Duration
6h 16m
Detected by Pingoru
Jul 09, 2026, 01:56 PM UTC

Affected components

USA HighQ (Collaborate)

Update timeline

  1. investigating Jul 09, 2026, 01:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2026, 02:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 08:12 PM UTC

    This incident has been resolved.

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