Thomson Reuters Legaltech Platform incident

AI Assisted Research Disruption

Resolved after 27 days 13 hours, affecting Thomson Reuters Legal Status service, on March 31, 2026.

investigating Mar 31, 2026, 05:03 AM UTC

Mar 31, 00:03 CDT Resolved - AI assisted research features are now operational Mar 30, 19:28 CDT Investigating - We are currently conducting several updates which may result in service downtime for AI assisted research features. We expect systems will be restored shortly - thank you for your patience.

Started
Mar 31, 2026, 05:03 AM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
27d 13h
Detected by Pingoru
Mar 31, 2026, 05:03 AM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Mar 31, 2026, 05:03 AM UTC

    Mar 31, 00:03 CDT Resolved - AI assisted research features are now operational Mar 30, 19:28 CDT Investigating - We are currently conducting several updates which may result in service downtime for AI assisted research features. We expect systems will be restored shortly - thank you for your patience.

Your product runs on more than Thomson Reuters Legaltech Platform

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →