Thomson Reuters Legaltech Platform incident

AI research features within Westlaw and CoCounsel are failing

Resolved after 26 days 21 hours, affecting Thomson Reuters Legal Status service, on March 31, 2026.

investigating Mar 31, 2026, 08:31 PM UTC

Mar 31, 15:31 CDT Resolved - This incident has been resolved. Mar 31, 13:08 CDT Investigating - We are currently investigating this issue.

Started
Mar 31, 2026, 08:31 PM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
26d 21h
Detected by Pingoru
Mar 31, 2026, 08:31 PM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Mar 31, 2026, 08:31 PM UTC

    Mar 31, 15:31 CDT Resolved - This incident has been resolved. Mar 31, 13:08 CDT Investigating - We are currently investigating this issue.

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