Thomson Reuters Legaltech Platform incident

AI research features within Westlaw and CoCounsel are failing

Resolved after 26 days 10 hours, affecting Thomson Reuters Legal Status service, on April 1, 2026.

investigating Apr 01, 2026, 07:21 AM UTC

Apr 1, 02:21 CDT Resolved - This incident has been resolved. Apr 1, 02:17 CDT Update - We are continuing to investigate this issue. Mar 31, 17:33 CDT Investigating - We are currently investigating this issue.

Started
Apr 01, 2026, 07:21 AM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
26d 10h
Detected by Pingoru
Apr 01, 2026, 07:21 AM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Apr 01, 2026, 07:21 AM UTC

    Apr 1, 02:21 CDT Resolved - This incident has been resolved. Apr 1, 02:17 CDT Update - We are continuing to investigate this issue. Mar 31, 17:33 CDT Investigating - We are currently investigating this issue.

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