Thomson Reuters Legaltech Platform incident

AI research features within Westlaw and CoCounsel are failing

Minor Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a minor incident on April 1, 2026 affecting Thomson Reuters Legal Status service, lasting 26d 10h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 07:21 AM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
26d 10h
Detected by Pingoru
Apr 01, 2026, 07:21 AM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Apr 01, 2026, 07:21 AM UTC

    Apr 1 , 02:21 CDT Resolved - This incident has been resolved. Apr 1 , 02:17 CDT Update - We are continuing to investigate this issue. Mar 31 , 17:33 CDT Investigating - We are currently investigating this issue.