Thomson Reuters Legaltech Platform incident

HighQ USA2 Outage

Resolved after 15 days 17 hours, affecting Thomson Reuters Legal Status service, on April 12, 2026.

investigating Apr 12, 2026, 12:10 AM UTC

Apr 11, 19:10 CDT Resolved - This incident has been resolved. Apr 11, 16:47 CDT Monitoring - Systems are online. We are monitoring performance and error rates. Apr 11, 13:47 CDT Update - The primary fix has been implemented and systems are coming back online. Apr 11, 11:01 CDT Identified - The issue has been identified and a fix is being implemented. Apr 11, 09:11 CDT Investigating - We are currently investigating this issue.

Started
Apr 12, 2026, 12:10 AM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
15d 17h
Detected by Pingoru
Apr 12, 2026, 12:10 AM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Apr 12, 2026, 12:10 AM UTC

    Apr 11, 19:10 CDT Resolved - This incident has been resolved. Apr 11, 16:47 CDT Monitoring - Systems are online. We are monitoring performance and error rates. Apr 11, 13:47 CDT Update - The primary fix has been implemented and systems are coming back online. Apr 11, 11:01 CDT Identified - The issue has been identified and a fix is being implemented. Apr 11, 09:11 CDT Investigating - We are currently investigating this issue.

Your product runs on more than Thomson Reuters Legaltech Platform

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →