Thomson Reuters Legaltech Platform incident

HighQ USA2 Outage

Major Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a major incident on April 12, 2026 affecting Thomson Reuters Legal Status service, lasting 15d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 12:10 AM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
15d 17h
Detected by Pingoru
Apr 12, 2026, 12:10 AM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Apr 12, 2026, 12:10 AM UTC

    Apr 11 , 19:10 CDT Resolved - This incident has been resolved. Apr 11 , 16:47 CDT Monitoring - Systems are online. We are monitoring performance and error rates. Apr 11 , 13:47 CDT Update - The primary fix has been implemented and systems are coming back online. Apr 11 , 11:01 CDT Identified - The issue has been identified and a fix is being implemented. Apr 11 , 09:11 CDT Investigating - We are currently investigating this issue.