Thomson Reuters Legaltech Platform incident

HighQ US File Management Outage

Major Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a major incident on April 25, 2026 affecting Thomson Reuters Legal Status service, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 11:53 PM UTC
Resolved
Apr 27, 2026, 06:09 PM UTC
Duration
1d 18h
Detected by Pingoru
Apr 25, 2026, 11:53 PM UTC

Affected components

Thomson Reuters Legal Status service

Update timeline

  1. investigating Apr 25, 2026, 11:53 PM UTC

    Apr 25 , 18:53 CDT Resolved - This incident has been resolved. Apr 25 , 18:35 CDT Update - A fix has been implemented, and we are monitoring the results. Apr 25 , 18:33 CDT Update - We are continuing to investigate this issue. Apr 25 , 18:04 CDT Investigating - We are currently investigating this issue.