Thomson Reuters Legaltech Platform incident
HighQ US File Management Outage
Resolved after 1 day 18 hours, affecting Thomson Reuters Legal Status service, on April 25, 2026.
Apr 25, 18:53 CDT Resolved - This incident has been resolved. Apr 25, 18:35 CDT Update - A fix has been implemented, and we are monitoring the results. Apr 25, 18:33 CDT Update - We are continuing to investigate this issue. Apr 25, 18:04 CDT Investigating - We are currently investigating this issue.
Affected components
Update timeline
- investigating Apr 25, 2026, 11:53 PM UTC
Apr 25, 18:53 CDT Resolved - This incident has been resolved. Apr 25, 18:35 CDT Update - A fix has been implemented, and we are monitoring the results. Apr 25, 18:33 CDT Update - We are continuing to investigate this issue. Apr 25, 18:04 CDT Investigating - We are currently investigating this issue.
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