Thomson Reuters Legaltech Platform is currently experiencing a major incident affecting APAC HiqhQ (Collaborate) and CAN HiqhQ (Collaborate) and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
APAC HiqhQ (Collaborate)CAN HiqhQ (Collaborate)EMEA HiqhQ (Collaborate)OFFSHORE HiqhQ (Collaborate)UAE HiqhQ (Collaborate)UK HiqhQ (Collaborate)USA HiqhQ (Collaborate)
Update timeline
- investigating Jun 23, 2026, 07:44 PM UTC
We are currently investigating this issue.
- identified Jun 23, 2026, 08:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 23, 2026, 09:08 PM UTC
A fix has been implemented and we are monitoring the results.