Thomson Reuters Legaltech Platform incident

HighQ US Degraded Performance

Minor Ongoing View vendor source →

Thomson Reuters Legaltech Platform is currently experiencing a minor incident affecting USA HiqhQ (Collaborate), which began 1h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 03:44 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Jun 05, 2026, 03:44 PM UTC

Affected components

USA HiqhQ (Collaborate)

Update timeline

  1. identified Jun 05, 2026, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 05, 2026, 04:02 PM UTC

    A mitigation has been implemented, and we are monitoring the results. An additional code deployment hotfix scheduled for this weekend will be deployed immediately to prevent recurrence.