Thomson Reuters Legaltech Platform incident
HighQ US Degraded Performance
Minor Vendor's status page →
Resolved after 1 hour 45 minutes, affecting USA HighQ (Collaborate), on June 5, 2026.
A mitigation has been implemented, and we are monitoring the results. An additional code deployment hotfix scheduled for this weekend will be deployed immediately to prevent recurrence.
Affected components
USA HighQ (Collaborate)
Update timeline
- identified Jun 05, 2026, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 05, 2026, 04:02 PM UTC
A mitigation has been implemented, and we are monitoring the results. An additional code deployment hotfix scheduled for this weekend will be deployed immediately to prevent recurrence.
- resolved Jun 05, 2026, 05:29 PM UTC
The expedited deployment is complete, and systems are stable.
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