Thomson Reuters Legaltech Platform incident

HighQ US Degraded Performance

Resolved after 1 hour 41 minutes, affecting USA HighQ (Collaborate), on June 4, 2026.

monitoring Jun 04, 2026, 05:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 04, 2026, 05:17 PM UTC
Resolved
Jun 04, 2026, 06:58 PM UTC
Duration
1h 41m
Detected by Pingoru
Jun 04, 2026, 05:17 PM UTC

Affected components

USA HighQ (Collaborate)

Update timeline

  1. investigating Jun 04, 2026, 05:17 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2026, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 06:58 PM UTC

    This incident has been resolved.

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