Thomson Reuters Legaltech Platform incident

Westlaw AI Deep Research results delivery failure

Thomson Reuters Legaltech Platform experienced a minor incident on June 4, 2026 affecting Westlaw US, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started: Jun 04, 2026, 03:31 PM UTC
Resolved: Jun 04, 2026, 06:04 PM UTC
Duration: 2h 32m
Detected by Pingoru: Jun 04, 2026, 03:31 PM UTC

Affected components

Westlaw US

Update timeline

investigating Jun 04, 2026, 03:31 PM UTC

We are currently experiencing an issue with the report delivery feature with Westlaw AI Deep Research. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
resolved Jun 04, 2026, 06:04 PM UTC

The issue has been resolved.