Thomson Reuters Legaltech Platform incident

AI research features within Westlaw and CoCounsel are failing

Minor Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a minor incident on March 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 12:00 PM UTC
Resolved
Mar 31, 2026, 12:00 PM UTC
Duration
—
Detected by Pingoru
Mar 31, 2026, 12:00 PM UTC

Update timeline

  1. resolved Mar 31, 2026, 12:00 PM UTC

    Mar 31 , 07:00 CDT Resolved - This issue is resolved. AI research features are operating normally. Mar 31 , 05:53 CDT Investigating - We are currently investigating this issue.