Thomson Reuters Legaltech Platform incident

HighQ USA2 Outage

Resolved on April 12, 2026.

resolved Apr 12, 2026, 12:10 AM UTC

Apr 11, 19:10 CDT Resolved - This incident has been resolved. Apr 11, 16:47 CDT Monitoring - Systems are online. We are monitoring performance and error rates. Apr 11, 13:47 CDT Update - The primary fix has been implemented and systems are coming back online. Apr 11, 11:01 CDT Identified - The issue has been identified and a fix is being implemented. Apr 11, 09:11 CDT Investigating - We are currently investigating this issue.

Started
Apr 12, 2026, 12:10 AM UTC
Resolved
Apr 12, 2026, 12:10 AM UTC
Duration
–
Detected by Pingoru
Apr 12, 2026, 12:10 AM UTC

Update timeline

  1. resolved Apr 12, 2026, 12:10 AM UTC

    Apr 11, 19:10 CDT Resolved - This incident has been resolved. Apr 11, 16:47 CDT Monitoring - Systems are online. We are monitoring performance and error rates. Apr 11, 13:47 CDT Update - The primary fix has been implemented and systems are coming back online. Apr 11, 11:01 CDT Identified - The issue has been identified and a fix is being implemented. Apr 11, 09:11 CDT Investigating - We are currently investigating this issue.

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