Thomson Reuters Legaltech Platform incident

HighQ US and UK Disruption

Resolved after 2 hours 1 minute, affecting UK HighQ (Collaborate) and USA HighQ (Collaborate), on May 29, 2026.

monitoring May 29, 2026, 05:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 29, 2026, 04:53 PM UTC
Resolved
May 29, 2026, 06:55 PM UTC
Duration
2h 1m
Detected by Pingoru
May 29, 2026, 04:53 PM UTC

Affected components

UK HighQ (Collaborate)USA HighQ (Collaborate)

Update timeline

  1. identified May 29, 2026, 04:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 29, 2026, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 06:55 PM UTC

    This incident has been resolved.

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