Thomson Reuters Legaltech Platform incident

HighQ US and UK Disruption

Critical Resolved View vendor source →

Thomson Reuters Legaltech Platform experienced a critical incident on May 29, 2026 affecting UK HiqhQ (Collaborate) and USA HiqhQ (Collaborate), lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 04:53 PM UTC
Resolved
May 29, 2026, 06:55 PM UTC
Duration
2h 1m
Detected by Pingoru
May 29, 2026, 04:53 PM UTC

Affected components

UK HiqhQ (Collaborate)USA HiqhQ (Collaborate)

Update timeline

  1. identified May 29, 2026, 04:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 29, 2026, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 06:55 PM UTC

    This incident has been resolved.