Thomson Reuters Legaltech Platform incident

Error delivering CLEAR BATCH reports

Resolved after 6 hours 37 minutes, affecting CLEAR Batch, on May 29, 2026.

investigating May 29, 2026, 09:08 PM UTC

We are continuing to investigate this issue.

Started
May 29, 2026, 02:32 PM UTC
Resolved
May 29, 2026, 09:10 PM UTC
Duration
6h 37m
Detected by Pingoru
May 29, 2026, 02:32 PM UTC

Affected components

CLEAR Batch

Update timeline

  1. investigating May 29, 2026, 02:32 PM UTC

    We are currently experiencing an issue with the Batch report delivery feature with our CLEAR Batch application, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. investigating May 29, 2026, 09:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 29, 2026, 09:10 PM UTC

    The incident has been resolved.

Your product runs on more than Thomson Reuters Legaltech Platform

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →