Thomson Reuters Legaltech Platform incident

HighQ inaccessible for some instances hosted in USA

Major Vendor's status page →

Resolved after 1 hour 32 minutes, affecting USA HighQ (Collaborate), on May 23, 2026.

investigating May 23, 2026, 12:48 PM UTC

We are currently investigating this issue.

Started
May 23, 2026, 12:48 PM UTC
Resolved
May 23, 2026, 02:20 PM UTC
Duration
1h 32m
Detected by Pingoru
May 23, 2026, 12:48 PM UTC

Affected components

USA HighQ (Collaborate)

Update timeline

  1. investigating May 23, 2026, 12:48 PM UTC

    We are currently investigating this issue.

  2. resolved May 23, 2026, 02:20 PM UTC

    This incident has been resolved.

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