Thomson Reuters Legaltech Platform incident

CLEAR API Company Report Issue

Major Ongoing View vendor source →

Thomson Reuters Legaltech Platform is currently experiencing a major incident affecting CLEAR API, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 06:14 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
May 15, 2026, 06:14 PM UTC

Affected components

CLEAR API

Update timeline

  1. investigating May 15, 2026, 06:14 PM UTC

    We are currently experiencing an elevated error rate affecting Company Report requests. Our team is actively working to resolve the issue. We currently estimate resolution by 6:00 PM CT.