Thomson Reuters Legaltech Platform incident

CLEAR API Company Report Issue

Resolved after 5 hours 19 minutes, affecting CLEAR API, on May 15, 2026.

investigating May 15, 2026, 06:14 PM UTC

We are currently experiencing an elevated error rate affecting Company Report requests. Our team is actively working to resolve the issue. We currently estimate resolution by 6:00 PM CT.

Started: May 15, 2026, 06:14 PM UTC
Resolved: May 15, 2026, 11:33 PM UTC
Duration: 5h 19m
Detected by Pingoru: May 15, 2026, 06:14 PM UTC

Affected components

CLEAR API

Update timeline

investigating May 15, 2026, 06:14 PM UTC

We are currently experiencing an elevated error rate affecting Company Report requests. Our team is actively working to resolve the issue. We currently estimate resolution by 6:00 PM CT.
resolved May 15, 2026, 11:33 PM UTC

The issue was been resolved.

Your product runs on more than Thomson Reuters Legaltech Platform

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.