Thomson Reuters Legaltech Platform incident

Workflow issue impacting some HighQ customers in UK

Major Ongoing View vendor source →

Thomson Reuters Legaltech Platform is currently experiencing a major incident affecting UK HiqhQ (Collaborate), which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 11:28 AM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
May 11, 2026, 11:28 AM UTC

Affected components

UK HiqhQ (Collaborate)

Update timeline

  1. investigating May 11, 2026, 11:28 AM UTC

    We are currently investigating this issue.

  2. monitoring May 11, 2026, 12:19 PM UTC

    A fix has been implemented and we are monitoring the results.