Thomson Reuters Legaltech Platform incident

HighQ US Outage

Critical Vendor's status page →

Resolved after 3 hours 38 minutes, affecting USA HighQ (Collaborate), on May 7, 2026.

monitoring May 07, 2026, 03:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 07, 2026, 02:55 PM UTC
Resolved
May 07, 2026, 06:33 PM UTC
Duration
3h 38m
Detected by Pingoru
May 07, 2026, 02:55 PM UTC

Affected components

USA HighQ (Collaborate)

Update timeline

  1. identified May 07, 2026, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 07, 2026, 03:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 06:33 PM UTC

    This incident has been resolved.

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