Thomson Reuters Legal incident

Westlaw slowness and errors returned at Client ID page

Resolved after 1 hour 23 minutes, affecting Westlaw US, on August 10, 2026.

investigating Aug 10, 2026, 02:37 PM UTC

We are currently experiencing an issue with Westlaw. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Aug 10, 2026, 02:37 PM UTC
Resolved
Aug 10, 2026, 04:01 PM UTC
Duration
1h 23m
Detected by Pingoru
Aug 10, 2026, 02:37 PM UTC

Affected components

Westlaw US

Update timeline

  1. investigating Aug 10, 2026, 02:37 PM UTC

    We are currently experiencing an issue with Westlaw. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Aug 10, 2026, 04:01 PM UTC

    This issue has been resolved.

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