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Thomson Reuters Legal is up

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Official status page: https://legal-status.thomsonreuters.com · Polled every 5 minutes · 43 components tracked

Thomson Reuters Legal is operational right now. Last checked 1m ago; the most recent incident resolved 4d ago.

Real-time Thomson Reuters Legal status, recent outages, and incident history — pulled directly from Thomson Reuters Legal's official status page at https://legal-status.thomsonreuters.com every 5 minutes. Pingoru tracks 43 Thomson Reuters Legal services and has captured 29 incidents in the last 90 days (98.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Thomson Reuters Legal reports a new incident — free for 3 monitors, no credit card.

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Thomson Reuters Legal uptime 98.83% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. CoCounsel Core EU – File Upload, Download, and Database Creation Unavailable
    Resolved 1h 17m
    Started Oct 14, 2026, 09:57 PM UTC · Resolved Oct 14, 2026, 11:14 PM UTC
    CoCounsel Core - EU
    Timeline · 2 updates
    • investigating · Oct 14, 2026, 09:57 PM UTC

      We are currently investigating this issue.

    • resolved · Oct 14, 2026, 11:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. CoCounsel and CoCounsel New Experience Latency and Errors
    Resolved 1h 23m
    Started Oct 08, 2026, 02:49 PM UTC · Resolved Oct 08, 2026, 04:12 PM UTC
    CoCounsel Core - USCoCounsel Core - UKCoCounsel Core - CAN
    Timeline · 5 updates
    • investigating · Oct 08, 2026, 02:49 PM UTC

      We are currently investigating this issue.

    • investigating · Oct 08, 2026, 02:53 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 08, 2026, 03:06 PM UTC

      We are continuing to investigate this issue.

    • investigating · Oct 08, 2026, 03:20 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 08, 2026, 04:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Westlaw US and UK - Deep Research latency and errors
    Resolved 2h 5m
    Started Oct 08, 2026, 02:08 PM UTC · Resolved Oct 08, 2026, 04:13 PM UTC
    Westlaw USWestlaw UK
    Timeline · 3 updates
    • investigating · Oct 08, 2026, 02:08 PM UTC

      We are currently investigating an issue with Deep Research Westlaw US and UK that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.

    • monitoring · Oct 08, 2026, 04:00 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 08, 2026, 04:13 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Westlaw US - Deep Research and AI Assisted Research latency and errors
    Resolved 2h 44m
    Started Oct 06, 2026, 03:39 PM UTC · Resolved Oct 06, 2026, 06:23 PM UTC
    Westlaw US
    Timeline · 4 updates
    • investigating · Oct 06, 2026, 03:39 PM UTC

      We are currently investigating an issue with Deep Research and AI Assisted Research in Westlaw US that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.

    • identified · Oct 06, 2026, 04:17 PM UTC

      We have identified the issue and have applied a fix for Deep Research, and Deep Research prompts are now functioning as expected. We are continuing to work on resolving issues with AI Assisted Research in Westlaw US

    • monitoring · Oct 06, 2026, 04:44 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 06, 2026, 06:23 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Investigating issue affecting UAE (ZAE1) region
    Resolved 2h 2m
    Started Oct 06, 2026, 01:08 PM UTC · Resolved Oct 06, 2026, 03:10 PM UTC
    UAE HighQ (Collaborate)
    Timeline · 2 updates
    • investigating · Oct 06, 2026, 01:08 PM UTC

      We are investigating an issue affecting the UAE North (ZAE1) region that began at approximately 11:55 UTC. Some functionality may be affected or delayed for customers hosted in this region.

    • resolved · Oct 06, 2026, 03:10 PM UTC

      The issue affecting the UAE North (ZAE1) region has been resolved. Between approximately 11:55 UTC and 14:50 UTC, some HighQ functionality may have been affected for customers hosted in this region, including workflow and other features that rely on connected services, and you may also have experienced slower than usual response times. This was caused by a regional network connectivity issue. Connectivity has been restored and services are operating normally. We are continuing to investigate the underlying cause with our infrastructure teams. We apologise for any inconvenience.

    Latest: The issue affecting the UAE North (ZAE1) region has been resolved. Between approximately 11:55 UTC and 14:50 UTC, some HighQ functionality may have been affected for customers host…

See the full Thomson Reuters Legal outage history

23 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 28 incidents View full outage history →