Thomson Reuters Legal incident

CLEAR & Public Records Search Errors

Minor Resolved View vendor source →

Thomson Reuters Legal experienced a minor incident on April 29, 2026 affecting CLEAR and Westlaw US, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 04:22 PM UTC
Resolved
Apr 29, 2026, 06:09 PM UTC
Duration
1h 46m
Detected by Pingoru
Apr 29, 2026, 04:22 PM UTC

Affected components

CLEARWestlaw US

Update timeline

  1. investigating Apr 29, 2026, 04:22 PM UTC

    We are currently experiencing a performance issue with Searches with our CLEAR and Public Records applications. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

  2. resolved Apr 29, 2026, 06:09 PM UTC

    This incident has been resolved.