Thomson Reuters Legal incident

HighQ Hub Outage

Resolved after 7 hours 29 minutes, affecting APAC HighQ (Collaborate) and CAN HighQ (Collaborate) and 1 more, on June 23, 2026.

monitoring Jun 23, 2026, 09:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 23, 2026, 07:44 PM UTC
Resolved
Jun 24, 2026, 03:14 AM UTC
Duration
7h 29m
Detected by Pingoru
Jun 23, 2026, 07:44 PM UTC

Affected components

APAC HighQ (Collaborate)CAN HighQ (Collaborate)EMEA HighQ (Collaborate)OFFSHORE HighQ (Collaborate)UAE HighQ (Collaborate)UK HighQ (Collaborate)USA HighQ (Collaborate)

Update timeline

  1. investigating Jun 23, 2026, 07:44 PM UTC

    We are currently investigating this issue.

  2. identified Jun 23, 2026, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2026, 09:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 24, 2026, 03:14 AM UTC

    This incident has been resolved.

Your product runs on more than Thomson Reuters Legal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →