Thomson Reuters Legal incident
"General issue with the iSheet attachments
Minor Vendor's status page →
Resolved after 1 day 2 hours, affecting APAC HighQ (Collaborate) and APAC HiqhQ (Publisher) and 1 more, on June 22, 2026.
The issue affects a subset of HighQ instances and a solution is scheduled to be applied outside of regional business hours
Affected components
APAC HighQ (Collaborate)APAC HiqhQ (Publisher)CAN HighQ (Collaborate)CAN HiqhQ (Publisher)EMEA HighQ (Collaborate)EMEA HiqhQ (Publisher)OFFSHORE HighQ (Collaborate)OFFSHORE HiqhQ (Publisher)UAE HighQ (Collaborate)UAE HiqhQ (Publisher)
Update timeline
- investigating Jun 22, 2026, 07:50 AM UTC
We are currently investigating this issue.
- investigating Jun 22, 2026, 07:51 AM UTC
We are continuing to investigate this issue.
- identified Jun 22, 2026, 01:39 PM UTC
The issue affects a subset of HighQ instances and a solution is scheduled to be applied outside of regional business hours
- identified Jun 22, 2026, 01:40 PM UTC
The issue affects a subset of HighQ instances and a solution is scheduled to be applied outside of regional business hours
- resolved Jun 23, 2026, 10:09 AM UTC
This incident has been resolved.
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