Thomson Reuters Legal incident

CoCounsel (UK, CA) – Westlaw AI Research Features - Request failing or slow for AIAR and DeepResearch

Thomson Reuters Legal is currently experiencing a minor incident affecting CoCounsel Core and Practical Law Canada and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 04:47 PM UTC
Resolved
Ongoing
Duration
● 2h 37m
Detected by Pingoru
Jun 09, 2026, 04:47 PM UTC

Affected components

CoCounsel CorePractical Law CanadaPractical Law UKWestlaw CanadaWestlaw UK

Update timeline

  1. investigating Jun 09, 2026, 04:47 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 09, 2026, 06:11 PM UTC

    We are continuing to investigate this issue.