Thomson Reuters Legal incident

Search & Summarize Practical Law Canada Experiencing Errors

Minor Resolved View vendor source →

Thomson Reuters Legal experienced a minor incident on January 9, 2026 affecting CoCounsel Core, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 08:17 PM UTC
Resolved
Jan 09, 2026, 08:58 PM UTC
Duration
41m
Detected by Pingoru
Jan 09, 2026, 08:17 PM UTC

Affected components

CoCounsel Core

Update timeline

  1. investigating Jan 09, 2026, 08:17 PM UTC

    We are currently experiencing an issue with the Search & Summarize skill for Practical Law Canada. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

  2. resolved Jan 09, 2026, 08:58 PM UTC

    This incident has been resolved.