Thomson Reuters Legal incident

Slowness reported in HighQ ZUS1

Minor Resolved View vendor source →

Thomson Reuters Legal experienced a minor incident on January 12, 2026 affecting USA HiqhQ (Collaborate), lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 05:00 PM UTC
Resolved
Jan 12, 2026, 06:52 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 12, 2026, 05:00 PM UTC

Affected components

USA HiqhQ (Collaborate)

Update timeline

  1. investigating Jan 12, 2026, 05:00 PM UTC

    We are currently investigating this issue in US region

  2. investigating Jan 12, 2026, 05:07 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 12, 2026, 06:52 PM UTC

    This incident is currently resolved.