Thomson Reuters Legal incident

Slowness reported in HighQ ZUS1

Resolved after 1 hour 51 minutes, affecting USA HighQ (Collaborate), on January 12, 2026.

investigating Jan 12, 2026, 05:07 PM UTC

We are continuing to investigate this issue.

Started
Jan 12, 2026, 05:00 PM UTC
Resolved
Jan 12, 2026, 06:52 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 12, 2026, 05:00 PM UTC

Affected components

USA HighQ (Collaborate)

Update timeline

  1. investigating Jan 12, 2026, 05:00 PM UTC

    We are currently investigating this issue in US region

  2. investigating Jan 12, 2026, 05:07 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 12, 2026, 06:52 PM UTC

    This incident is currently resolved.

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