Thomson Reuters Legal incident
CoCounsel File Upload Intermittent Error - US
Minor Vendor's status page →
Resolved after 17 hours 3 minutes, affecting CoCounsel Core - US, on January 21, 2026.
We are continuing to investigate this issue.
Affected components
CoCounsel Core - US
Update timeline
- investigating Jan 21, 2026, 09:10 PM UTC
Users may experience intermittent errors with file uploads in US region
- investigating Jan 21, 2026, 09:12 PM UTC
We are continuing to investigate this issue.
- resolved Jan 22, 2026, 02:13 PM UTC
This incident has been resolved.
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