Thomson Reuters Legal incident
Westlaw Advantage AI Deep Research slow processing
Resolved after 4 hours 2 minutes, affecting CoCounsel Core - US and Westlaw US, on February 5, 2026.
The issue with the AI Deep Research feature with our Westlaw Advantage service is now resolved.
Affected components
Update timeline
- investigating Feb 05, 2026, 08:52 PM UTC
We are currently experiencing an issue with the AI Deep Research feature with our Westlaw Advantage service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- investigating Feb 05, 2026, 09:08 PM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2026, 12:54 AM UTC
The issue with the AI Deep Research feature with our Westlaw Advantage service is now resolved.
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