Thomson Reuters Legal incident

HighQ CAN1 - Network unavailable

Critical Resolved View vendor source →

Thomson Reuters Legal experienced a critical incident on February 6, 2026 affecting CAN HiqhQ (Collaborate) and CAN HiqhQ (Publisher), lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 04:52 PM UTC
Resolved
Feb 06, 2026, 05:17 PM UTC
Duration
25m
Detected by Pingoru
Feb 06, 2026, 04:52 PM UTC

Affected components

CAN HiqhQ (Collaborate)CAN HiqhQ (Publisher)

Update timeline

  1. investigating Feb 06, 2026, 04:52 PM UTC

    We are investigating this issue.

  2. resolved Feb 06, 2026, 05:17 PM UTC

    Incident is resolved as of 11:59EST