Thomson Reuters Legal incident

CoCounsel US issues with login and skill execution

Notice Resolved View vendor source →

Thomson Reuters Legal experienced a notice incident on February 6, 2026 affecting CoCounsel Core, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 01:55 PM UTC
Resolved
Feb 06, 2026, 07:24 PM UTC
Duration
5h 29m
Detected by Pingoru
Feb 06, 2026, 01:55 PM UTC

Affected components

CoCounsel Core

Update timeline

  1. investigating Feb 06, 2026, 01:55 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 06, 2026, 01:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 06, 2026, 02:01 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 06, 2026, 03:23 PM UTC

    We are continuing to investigate this issue.

  5. investigating Feb 06, 2026, 05:16 PM UTC

    We are continuing to investigate this issue.

  6. investigating Feb 06, 2026, 06:18 PM UTC

    We are continuing to investigate this issue.

  7. monitoring Feb 06, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Feb 06, 2026, 07:24 PM UTC

    This incident has been resolved.