Thomson Reuters Legal incident

CoCounsel and Westlaw AI Research Timing Out Intermittently

Resolved after 16 hours 50 minutes, affecting CoCounsel Core - US and Westlaw US, on February 23, 2026.

monitoring Feb 23, 2026, 07:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 23, 2026, 07:28 PM UTC
Resolved
Feb 24, 2026, 12:19 PM UTC
Duration
16h 50m
Detected by Pingoru
Feb 23, 2026, 07:28 PM UTC

Affected components

CoCounsel Core - USWestlaw US

Update timeline

  1. investigating Feb 23, 2026, 07:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 23, 2026, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 12:19 PM UTC

    This incident has been resolved.

Your product runs on more than Thomson Reuters Legal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →