Thomson Reuters Legal incident

CoCounsel and Westlaw AI Research Timing Out Intermittently

Notice Resolved View vendor source →
Started
Feb 23, 2026, 07:28 PM UTC
Resolved
Feb 24, 2026, 12:19 PM UTC
Duration
16h 50m
Detected by Pingoru
Feb 23, 2026, 07:28 PM UTC

Affected components

CoCounsel CoreWestlaw US

Update timeline

  1. investigating Feb 23, 2026, 07:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 23, 2026, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 12:19 PM UTC

    This incident has been resolved.

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