Thomson Reuters Legal incident

AI Research features within Westlaw, CoCounsel, and CLEAR are failing

Notice Resolved View vendor source →

Thomson Reuters Legal experienced a notice incident on February 27, 2026 affecting CLEAR and CoCounsel Core and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 05:34 PM UTC
Resolved
Feb 27, 2026, 06:39 PM UTC
Duration
1h 4m
Detected by Pingoru
Feb 27, 2026, 05:34 PM UTC

Affected components

CLEARCoCounsel CoreWestlaw US

Update timeline

  1. investigating Feb 27, 2026, 05:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 27, 2026, 06:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 06:39 PM UTC

    This incident has been resolved.