Thomson Reuters Legal incident
HighQ Service Disruption - Australia Region
Affected components
Update timeline
- investigating Mar 23, 2026, 12:25 PM UTC
We are currently investigating a service disruption affecting some customers hosted in the Australia region. Some backend services are unavailable, which may result in errors or inability to access the service. Our teams are actively working to restore normal operations and we will provide further updates as progress is made.
- monitoring Mar 23, 2026, 01:20 PM UTC
Service has been restored for customers hosted in the Australia region. All backend services are now operational. We are actively monitoring the platform to ensure continued stability and are investigating the root cause of the issue. Further updates will be shared if required.
- resolved Mar 23, 2026, 01:25 PM UTC
This incident has been resolved.
Looking to track Thomson Reuters Legal downtime and outages?
Pingoru polls Thomson Reuters Legal's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Thomson Reuters Legal reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Thomson Reuters Legal alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required