Thomson Reuters Legal incident
AI research features within Westlaw and CoCounsel are failing
Major Vendor's status page →
Resolved after 1 hour 7 minutes, affecting Practical Law US and CoCounsel Core - US and 1 more, on March 31, 2026.
We are currently investigating this issue.
Affected components
Practical Law USCoCounsel Core - USPractical Law CanadaCoCounsel DraftingPractical Law UKWestlaw USWestlaw CanadaPractical Law ANZWestlaw UKWestlaw ANZ
Update timeline
- investigating Mar 31, 2026, 10:53 AM UTC
We are currently investigating this issue.
- resolved Mar 31, 2026, 12:00 PM UTC
This issue is resolved. AI research features are operating normally.
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