Resolved after 1 hour 40 minutes, affecting UK HighQ (Collaborate), on April 1, 2026.
The issue has been resolved, and outbound emails are now being sent successfully from the queue.
Affected components
UK HighQ (Collaborate)
Update timeline
- investigating Apr 01, 2026, 08:39 AM UTC
Outgoing emails are currently stuck in the queue, and the issue is under investigation.
- investigating Apr 01, 2026, 09:51 AM UTC
We are currently investigating the issue.
- identified Apr 01, 2026, 10:11 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 01, 2026, 10:20 AM UTC
The issue has been resolved, and outbound emails are now being sent successfully from the queue.
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